The Smooth Agreement Policies
Cancellation Policy
We understand that life happens! Our cancellation policy is flexible, and we’ll always do our best to accommodate you. If you need to cancel or reschedule, please let us know as soon as possible so we can adjust our schedule and offer your spot to another client
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Late Policy
We kindly ask that you arrive on time for your appointment. We allow a 5-minute grace period; however, if you arrive later than 5 minutes, we may need to move on to the next client. If this happens, we’ll do our best to work you back into the schedule within 15–20 minutes, depending on availability.
Walk-In Policy
We welcome walk-in appointments Tuesday–Friday from 9:00 AM–4:00 PM and Saturdays from 9:00 AM–3:00 PM. While we’ll always try to accommodate you, we recommend booking an appointment for longer services (such as full legs or arms) to guarantee your spot and the best experience.